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What Is Zoom and How Does It Work?

It was founded in 2011 by Eric Yuan, a former Cisco executive. Cisco offered the WebEx web conferencing platform, which remains a competitor in the conferencing space today. Yuan’s competitor, Zoom, evolved quickly; the service launched in 2013 and had a million users by the end of the year.

By 2017, the company had a billion-dollar valuation. It became a publicly-traded company in 2019 and has grown into one of the biggest video conferencing solutions in use today. Currently, research shows that Zoom is the most commonly used conferencing tool ahead of similar solutions like Skype and Google Hangouts.

Though Zoom offers a lot of products and services to enterprise organizations, including Zoom Rooms (which are conference rooms running dedicated software to make conferencing easier), video webinars, and even phone systems, Zoom’s core product and the way most people know the service is Zoom Meetings. Zoom Meetings are the audio and video conferences that allow two or more people to communicate online.

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