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Netflix Not Working? Here's How to Fix It

These troubleshooting steps apply to all devices Netflix can be used from, including your computer, smartphone, tablet, smart TV, gaming device, or other streaming device.

Even though the Netflix app is available on a variety of platforms, there are some solutions for fixing a faulty app that work across the board no matter what device you’re using.


Check if Netflix is down. If the Netflix app fails to load or a film or TV show won’t start, it could simply be because the Netflix service itself is down or offline. Use that link to see if there’s an issue with Netflix’s servers. If there is, there’s nothing you can do but wait for them to fix it.

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